Frequently Asked Questions

Product Questions

Please see below for questions we are frequently asked about our products. Also please refer to our about us section which may clarify any questions you have. Please don't hesitate to contact us through our website or social media if you have any further questions and we will do our best to answer them as quickly as possible.

Yes! After 8 weeks Top Dawg shampoo and/or spray can be used on puppies due to the ingredients containing no nasties or harmful chemicals such as SLS and paraben.

Top Dawg shampoo and fragrance can be used as often as you please as the ingredients are naturally derived, free of nasties and will not remove essential oils. However, we suggest not to over wash your dog. If you’re going on light walks where your dog doesn’t get dirty and cluttered then once every few weeks, while using the spray to keep the after wash smell, is our suggestion.

All Top Dawg products are gentle and safe! Many customers whose dogs have sensitive skin have used our products with no issues. Please feel free to visit our reviews to read over for yourself. We do advise for suggestion by your vet depending on the severity and skin condition.

This depends on the amount of usage and size of your dog, customers have had one shampoo bottle last them 2/3 months with moderate usage.

We always advise to dilute a small amount of shampoo in a warm jug of water and apply onto a wet coat for the best effect. Once you have dried your dog, give a few sprays of the accompanying fragrance to keep the smell fresh and long lasting. 

Shipping policy

We ship worldwide!

Any shipping in the UK will take 3-5 business days on confirmation of order. 

Any shipping to Europe will take 5-7 business days on confirmation of order. 

Any area outside of UK or Europe will take 7-10 business days on confirmation of order.